Privacy Policy

1. Introduction

xenalythora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xenalythora.com or use our financial education services.

2. Data Controller

xenalythora is the data controller responsible for your personal information. You can contact us at info@xenalythora.com for any privacy-related inquiries.

3. Information We Collect

We collect the following types of information:

Personal Information

• Name: To identify you and personalize our services
• Email Address: To communicate with you about our services and respond to inquiries
• Message Content: When you contact us through our contact form
• Consent Records: To document your agreement to receive communications

Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information

4. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To respond to your inquiries and provide requested information about our financial education services
• Communication: To send you information about our programs, updates, and educational content
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

5. Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent for us to contact you
• Legitimate Interests: To operate our website and provide educational services
• Contract Performance: To fulfill our obligations when you engage our services

6. Data Sharing and Third Parties

We use Formspree (United States) as our third-party processor for handling contact form submissions. Formspree processes your contact information solely for the purpose of delivering your messages to us.

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy or with your explicit consent.

7. Data Retention

We retain your personal information for no longer than 12 months from the date of collection, unless:

• You become a client, in which case we retain information as necessary for service provision
• Legal obligations require longer retention periods
• You request deletion of your information

8. Cookies and Tracking

Our website does not use tracking cookies or third-party analytics by default. We may use essential cookies necessary for website functionality. You can control cookie settings through your browser preferences.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, contact us at info@xenalythora.com. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States through our use of Formspree. We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@xenalythora.com
• Address: Operating remotely from Sydney, Australia. Physical address available on request.

15. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.